About Afiniti
At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.
Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.
Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.
To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com.
Location/Remote work statement
Onsite opportunity
The Afiniti Quality Assurance Department provides High Quality Agile Delivery to meet Customer needs and Company Product Quality Standards. We are responsible for defect free quality product while performing "Automated Testing" to cover both Functional & Non-Functional aspects. We perform Feature, Integration, Sanity, Regression and Load Testing for new features and build roll outs.
As an QA Engineer I, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems.
Preferred Qualifications
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